NexaPetshop FAQ#
Is the theme available in two languages?#
Yes. Every frontend and admin string ships in Indonesian and English — menus, settings tabs, forms, the Activation page, and the Demo Import UI. The theme follows Settings > General > Site Language.
Do I need Elementor, ACF, or WooCommerce?#
No. The care menu, booking page, homepage builder, gallery, and settings all run on standard WordPress.
How do I change the WhatsApp number?#
Open NexaPetshop > Theme Settings > General and fill in WhatsApp. Booking buttons and the composed booking message follow that number.
Why does the service archive 404?#
Re-save Settings > Permalinks after activating the theme or changing slugs. If it still 404s, make sure at least one service is published.
How do I fill the homepage quickly?#
Use the official demo package under NexaPetshop > Demo Import (requires an active license), or compose it manually in the Homepage Builder and publish services under NexaPetshop > Services. Developer QA data is not part of the theme and must never be used in production.
Can I remove imported demo content?#
Yes. Under NexaPetshop > Demo Import > Imported demo sessions, click Remove Demo Content — everything created by the session is deleted and the pre-import configuration (settings, widgets, homepage layout, logo, homepage options) is restored. Remove newest session first; edited demo content is still removed, so back up first if needed.
Why is the Import Demo button disabled?#
The feature requires an active theme license. Open NexaPetshop > Activation first; the page shows "Activate the theme license before importing or exporting demo content" while the license is inactive.
Why do service/article cards show no image?#
Make sure the post has a Featured Image. Auto-filled sections (popular services, journal) render cards without images until thumbnails are set.
How do I change the homepage gallery photos?#
Use NexaPetshop > Homepage Gallery (curation + alt text + ordering) or curate directly on the gallery section in the Homepage Builder. Without curation the gallery falls back to image URLs from Theme Settings.
Are automatic updates safe?#
Packages are downloaded only from the official LeksaStudio host and verified by digital signature plus a SHA-256 checksum before installation. Packages failing verification are rejected. Still back up the database and files before updating.